Room Reset Policy

Initial room sets are included in the rental fee. Any changes to these sets will be billed at prevailing rates unless the reset is to accommodate a catered meal function.

The initial set would include any equipment that can be preset in meeting rooms. Equipment set after this is considered a reset, and will be charged at prevailing labor rates.

For instance, if an AV company wishes a room to be clean and clear with air walls open, that is considered the initial set. Each subsequent equipment set will incur labor charges at prevailing rates with labor minimums.

If the initial room set is for a catered meal function, then the first room set that is not configured for a catered meal function will be considered the complimentary initial set.

Please discuss any room resets that require the movement of airwalls with the Moscone Event Manager in advance. Some wall changes must be planned to occur during overnight periods only.

*If we do not receive room setup requirements by the event's specifications deadlines, or if substantial changes are requested after labor has been scheduled, there will be charges for all labor to set or reset these areas.